Refund policy

At ZAA Organics, we are dedicated to providing products of the highest quality. However if you receive a damaged or incorrect item, we’re here to help.

Eligibility Requirements:

• Requests must be made within 30-days of receiving your order.
• Items must be returned in their original condition.
• A valid proof of purchase (order confirmation email) is required for all return or exchange.

How to Initiate a Return or Exchange:

1. Contact our customer support team https://www.instagram.com/zaaorganicsofficial.

2. Provide your order number, a brief description of the issue, and any relevant photos. 

3. Our team will guide you through the return or exchange process.

4. If eligible, we will process the refund to the original payment method or send the replacement item, based on your preference.

5. This whole process can take up to 7 business days for processing.